Ask MACC: Workforce Solutions

Ask MACC:

Workforce Solutions

        

Ask MACC: Workforce Solutions brings our network the best new thinking on workforce development and people strategy.

  

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Ask MACC: Workforce Solutions scales MACC’s critical Human Resources expertise around workforce concerns and builds capacity for next generation thinking in our network around workforce issues like: improving our employer value proposition by focusing on employee well-being, investing in our current workforce, evolving our hiring strategies, and centering IDEA (Inclusion, Diversity, Equity, and Accessibility) in our workplaces.

The unrelenting trauma, burnout, fatigue, and market pressures on our workforce since 2019 have converged to create an unprecedented set of workforce challenges for MACC members. A thriving workforce is essential to our community organizations’ ability to continue the work of serving and supporting their communities.

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New Featured Content:  

NEW!  Community Partnerships for Filling Open Positions: Tune in to hear from Chamille Edmonds, Program Manager of DARTS, and MACC's Senior Human Resources Consultant, Diane Seep, joining Laurel Hansen, MACC Program Manager as they talk through challenges in retaining employees in the workforce, finding the right candidates, and pinpointing those community connections. This podcast emphasizes the idea of pursing partnerships to benefit everyone.

NEW!  The Great Attrition is Making Hiring Harder: People are switching jobs and industries, moving from traditional to nontraditional roles, retiring early, or starting their own businesses. The Great Attrition has become the Great Renegotiation. Employers continue to rely on traditional levers to attract and retain people, including compensation, titles, and advancement opportunities. As a result, there is now a structural gap in the labor supply because there simply aren’t enough traditional employees to fill all the openings.

NEW! Funders, Listen Up!...It’s time to invest in nonprofit workers. It’s not just word of mouth anymore. In this episode, you’ll learn about new research reports from the Center for Effective Philanthropy and the National Council of Nonprofits that show that investing in staff is the number one need among nonprofits. And it’s not just this year; we discuss research going back a decade that shows the disconnect between funder and nonprofit perspectives on this issue.

     

 

 

Ask MACC: Workforce Solutions

Episodes, Guides, and Resources

 

Recruitment Strategies:

Trends and resources in nonprofit recruitment: developing inclusive and accessible recruitment and hiring strategies, pivoting to skills-based hiring, and ensuring retention through rapid and effective onboarding. 


Recruitment: Podcast Episodes

   

 
Trends and Resources in Recruiting
 
Tune in to hear Jamie Hawkins, Human Resources Coordinator and Laurel Hansen, MACC Program Manager. This session goes into how to retain and sustain recruitment in an effective manner going into why less people are participating in the labor force and what challenges are presenting themselves. This discussion goes into how skill-based hiring/recruiting process can increase the candidate pool and overall being more flexible and center skill-based hiring and recruiting processes.
 
         
 
Diversity and Inclusivity in Recruitment
 
Tune in to hear Jamie Hawkins, Human Resources Coordinator and Laurel Hansen, MACC Program Manager look closer at accessibility to increase diversity in the recruitment process. What having a skill-based recruitment process to encourage this would do. Some tactics include identifying the changes in language to attract applicants and being careful to not push forth bias.
 
         
 
New Recruiting Approaches
 
Tune in to hear from Ingrid Sabah, the Managing Director of Impact, Evaluation, and Learning for the African American Leadership forum and Laurel Hansen, MACC Program Manager to discuss the importance of marketing your organization, benefits flexibility, and how your people can be recruiters. Sabah shares her perspective on how shaping culture around an organization' talent and creating a healthy culture that really listens to employees can impact recruitment early on and improve retention. They'll remind us not be afraid of an unseen or unknown outcomes when you're making positive changes in recruitment strategies.
 
 
 

NEW! Community Partnerships for Filling Open Positions:

Tune in to hear from Chamille Edmonds, Program Manager of DARTS, and MACC's Senior Human Resources Consultant, Diane Seep, joining Laurel Hansen, MACC Program Manager as they talk through challenges in retaining employees in the workforce, finding the right candidates, and pinpointing those community connections. They discuss the importance of networking and employers recruiting with new methods in mind. This podcast emphasizes the idea of pursing partnerships to benefit everyone.

 

 

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Recruitment: Resources

   

 

   Diversity and inclusivity as a strategy to address workforce shortages:

   Early Retention through rapid and effective onboarding:

   Building Professional networks to support competitive recruitment:

   How to promote/market your organization as an employer:

   Inclusive and accessible recruitment strategies:

 

 

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Investing in a Skills Based Workforce:

Investing in the skills of our workforce: building pathways for growth and development, using skills based promotion, how to cultivate core competencies, and develop strategies to leverage skill building as a retention tool. 

 


Skill Building: Podcast Episodes

 

 
Investing in Skills for Promotion and Retention
 
Tune in to hear Diane Seep, Senior Human Resources Consultant and Laurel Hansen, MACC Program Manager. This discussion goes into how to find the right tools to remain sustainable and competitive. The benefit of investing in skill building to provide opportunity to learn and grow with the end goal to retain employees. The Importance of employee to employer communication and evaluating the roll to make the best candidate match up.
 
         
 
Training Managers to Adjust to New Workplace Expectations
 
Tune in to hear Diane Seep, Senior Human Resources Consultant and Laurel Hansen, MACC Program Manager talk through why managers having the tools to build skills in a leadership role can fulfill that responsibility of being a manager. In order to lead a team, managers need those resources to manage a team first. The go on to discuss that investing time and space to develop managers creates room for people to grow.
 
         
 
Moving to a Skills-Based Workplace

Tune in to hear from Ingrid Sabah, the Managing Director of Impact, Evaluation, and Learning for the African American Leadership Forum and Laurel Hansen, MACC Program Manager where they'll discuss building a skills-based workplace. Sabah shares why learning and skill building goes hand-in-hand are foundational to organizational professional development. Dig into how self-taught experts can sometimes be a better fit for a position instead of gauging qualifications with a college degree, and how this opens up the opportunity to more potential candidates. Organizations can learn to rethink about what is really needed to reduce barriers in the hiring process in this episode.

 

 

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Skill Building: Resources

   

    Making the pivot to skills-based hiring:

    Building programming and pathways for employee growth and development:

    Leveraging Skills-based promotion:

 

 

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Strengthening Workplace Cultures:

 

How to adapt to market trends and the employee expectations of a long-term pandemic workforce. How to train managers to evolve with new workplace expectations, improve their continuous coaching and employee engagement approach and focus on building strategies that center employee mental health, wellbeing, and overall belonging. 

 


Strengthening Culture: Podcast Episodes

   

 
Market Trends and Expectations of the Post-Pandemic Workforce
 
Tune in to hear Amanda Golly, Vice President of Human Resource Services and Laurel Hansen, MACC Program Manager for this session on Culture. Employers need to be looking at everything in order to retain high performers and identify and emphasize why your organization is so important. This session further Discusses how manager's role in maintaining a healthy organizational culture.
 
         
 
Remaining Competitive Amidst Shifts in Post-Pandemic Workforce Expectations 
 
Tune in to hear Katie Berg, Human Resources Consultant and Laurel Hansen, MACC Program Manager. In this session the difficulty to keep workforce positions filled is highlighted. Nonprofits have to remain competitive with for profit organizations and emphasize the importance of the work that nonprofits do hold on to the workforce. Some tactics presented are making benefits more of a status quo, discussing higher wages, and making it so workers can have a healthy work life balance.
 
         
 
Creating a Culture That Cares
 
Tune in to hear Amanda Golly, Vice President of Human Resource Services and Laurel Hansen, MACC Program Manager on why centering employee mental health and overall well-being is so important. This conversation goes in depth on organizations creating spaces for employees to take some downtime and have spaces for people to be their whole selves will promoting a healthy work environment. This session dives deeper into workplace culture and encouraging managers to dig deeper and get to know their employees and overall how to make an organization that's grounded in well-being.
 
         
 

Tune in to hear MACC Program Manager, Laurel Hansen and Co-Founder and President of Team Dynamics, Alfonso Wenker dive into new ways of thinking about workplace culture and how people leaders are using their power. They talk through why it's important to be honest about hierarchy and different types of power, and how re-balancing power in the social sector economy will help our workplaces.

 

 

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Strengthening Culture: Resources

   

    Improving retention and strengthening workplace culture:

    Market trends and expectations of the long-term pandemic workforce:

    Continuous coaching and employee engagement:

    Centering employee mental health and overall wellbeing:

 

 

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Strengthening Our Employer Value Proposition:

How to strengthen our employer value proposition by building practices for more timely and regular total compensation evaluation and developing pathways to internal pay equity, engaging employees in benefits design, and centering diversity, equity, and accessibility in employee engagement practices.  

 


Value Proposition: Podcast Episodes

  
 
Overview
Tune in to hear Theresa Bernard, Human Resource Generalist and Laurel Hansen, MACC Program Manager discuss how to help organizations invest in a strong value proposition. They go on to finding ways to listen better to staff so they feel that their organization is making changes on their behalf and showing them how they care.
 
         
 

IDEA

Tune in to hear Theresa Bernard, Human Resource Generalist and Laurel Hansen, MACC Program Manager speak on the importance of implementing IDEA in an organization. This session takes a dive into what can be done for organizations that want to implement IDEA so it works with their mission as an organization; highlighting the value proposition of IDEA and how it has positive impacts on an organization.

 
         
 

Compensation and Pay Equity

Tune in to hear Theresa Bernard, Human Resources Generalist and Laurel Hansen, MACC Program Manager discussing how to increase value proposition as an employer to increase recruitment and retention. This session answers the question of: Are compensation amounts reflecting the skill level and position and duties? And, what are the benefits of doing a compensation analysis? 

 
         
 

Trends in Benefits and Engaging Employees in Benefits Design

Tune in to hear from Quinn Daley, Human Resources Specialist and Laurel Hansen, MACC Program Manager in the episode of Ask MACC. This session dives into compensation looking past just the rates and salary. Benefits packages are becoming something that people are looking at ad using as consideration when looking at a position. They further discuss applying real-life experience to a benefits design.

 
         
 

 Disrupting Workplace Norms:

Tune in to hear from Ashley Oolman, founder of AlliedFolk, and Laurel Hansen, MACC Program Manager as they talk about why it's important to be aware of social norms and how to challenge, disrupt, and confront them. Workplace norms can be difficult to shift because of their familiarity, but unaddressed they can establish unrealistic expectations and lead to exclusion. Tune in to hear about how people-centered change can bring forth transformation.

 

 

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Value Proposition: Resources

   

    Strengthening your employer value proposition:

    Trends in employee benefits:

    Strategies and pathways to building internal pay equity:

    Centering inclusion, diversity, equity, and accessibility in employee engagement, HR policies and practices:

 

 

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Ask MACC is made possible by funding support from:

   
Ameriprise Financial
   
Richard M. Schulze Family Foundation
   

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